NSW State Insurance Regulatory Authority (SIRA)

Learning Government can inspire their citizens to action with data.

Problem How do you regulate a $3 billion insurance scheme?

Solution An external portal with searchable data. 

Success Data inspires action.

Methodology We established reporting to move from PDF to live data search on a website. Signing off on a database was a big governance step and required the intervention of AI and an analysis engine to find anomalies. The stakeholders need to understand the user journey to finalize agreement. lead us quickly to establish they talk about wanting but won’t pay. This lead to a pilot marketing to gain

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