Experience research, design and engineering Agency

We bring a scientific rigour to understanding users.

UserScience is a user research consultancy that partners with the world’s leading development teams, finding people to interview, conducting research, and embedding consultants to make smarter decisions with data, not opinion. User research provide companies with comprehensive problem statements, actionable insights, strategy and engineering to create amazing user experiences.

Trusted by the leaders

What we do

We bring people back to their purpose by listening to users.

The magic of research is when we were 10 we never dreamed of filling in jira tickets, or making powerpoints. We dreamed of serving people. User research brings policy, development and product teams back to their purpose of service to the user. With mental health high and employee satisfaction low, now is the time to invest in bringing the users voice into you teams. 

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User Recruiting// We hire business and consumer panels of users for you and your team to interview.

User Research// We can interview users to test and prove the best path forward for your product, development and strategy.

Experience Design// We design experiences with panels of users, codesigning and iterating to deliver roadmaps and backlogs.

Experience Engineering// We deliver teams to augment yours that can deliver research, data analysis and engineering.

Portfolio

Featured Work

 

We established what is possible using data and world standards. Mapped the available data. Round tables and interviews with buyers to establish what they want and what they need.Drew up designs, working prototypes in tableau, style guides and work on integrative changes to the website. Establish a mobile app for on the go access. Establish a view of how to track customers over time on their sales, profit and volume.

We established a profile of the users and modelled the location and desires of a band of 6 profiles. Mapped user journeys, then created videos to communicate these bands of people and location settings for usage of the site, m site and app. We presented in a simple PowerPoint with short clips for self-learning and processing of user with location and desires. 

We established reporting to move from PDF to live data search on a website. Signing off on a database was a big governance step and required the intervention of AI and an analysis engine to find anomalies. The stakeholders need to understand the user journey to finalize agreement.  lead us quickly to establish they talk about wanting but won’t pay. This lead to a pilot marketing to gain

 

We established a profile of the users and modelled the location and desires of a band of 6 profiles. Mapped user journeys, then created videos to communicate these bands of people and location settings for usage of the site, m site and app. We presented in a simple PowerPoint with short clips for self-learning and processing of user with location and desires. 

 

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Why Choose Us

Engaging, determined, and innovative.

We lead with thought with userscience.org framework and a passionate community of researchers. 

Fun Fact

Our Company by Number

We have been completing research with a cloud of consultants we pull in with domain knowledge in a 

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Consultant cloud

"Creativity and innovation are about finding unexpected solutions to obvious problems or finding obvious solutions to unexpected problems."

- REI INAMOTO
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News & Article

Copy

About the company CopyUserscience delivers the user research you need, start with a series of interviews booked to get a sense of your needs.

Legal Consent framework

About the company Legal Consent framework Legal Consent framework is area we care deeply, ensuring respondents rights are protected, research pools are protected, and business